Refund and Cancellation Policy

Last updated: 16 October 2026

Cancellation

Plans last 30 days and do not renew automatically, so there is nothing to cancel. You are only charged when you choose a plan and pay.

When you get a refund

• Service not working: If the service does not work for you and we cannot fix it within 3 days, we refund the payment for that month in full.
• Paid twice or the wrong amount: We refund the extra payment.

When there is no refund

• Your access was suspended for breaking the Terms of Use.
• You reached the daily limit your plan describes.
• If you upgrade during the month, contact us and the unused days of your old plan are added to your new plan. This is not a refund.

How to ask

Email zthambz@gmail.com within 3 days of the problem or the payment. Include your sign-in email and the payment reference (the UPI reference number or the PayPal transaction ID).

How you get the money

We reply within 2 working days. An approved refund goes back to the same payment method you used and usually reaches your account in 5 to 7 working days, depending on your bank.